DARS CIVIL SERVICE CHARTER

 

MINISTRY OF AGRICULTURE, IRRIGATION, AND WATER DEVELOPMENT
 DEPARTMENT OF AGRICULTURAL RESEARCH SERVICES (DARS)
 CITIZEN’S SERVICE CHARTER

SERVICES 
 
CLIENT REQUIREMENTS CHARGES TIMELINES
General Enquiries

Contact via walk-in, phone, letter, emails, and social media  Free  Immediately
Technology Testing and Dissemination Formal request According to budgetary requirements 15 days
Enquiry on Released Technologies i.e. crop varieties and management options Formal request  Free 5 days
Supply Planting Materials or Seed (Breeder’s, Pre-Basic and Basic) Formal request According to current market prices per crop variety 2 hours
Registration of Seed Growers Formal request K2,000/Crop 2 hours
Inspection of Seed Fields Formal request K6,000/Ha or less 1 day
Seed Sampling  Formal request  K500/Seedlot 5 days
Laboratory Seed Testing   Formal request K1,000/Sample/test  28 days
 Issuance of Replacement of Seed Certificate   Formal request   K5,000  5 days 
Orange International Certificate (Export)  Formal request K7,500 28 days
Plant Disease and Pest Diagnosis Formal request Free 5 days
Issuance of Phytosanitary Certificate and Import Plant Permit Formal request K5,000/Lot  3 days
 Laboratory Analysis of Soil, Fertilizer, Manure and Plant Tissues   Formal request    K1,000/Element  3 days
Laboratory Analysis of India Hemp   Formal request  K500/Element 3 days
Laboratory Analysis of Aflatoxin  Formal request K25,000/Sample  1 day
Detection of Living Modified Organisms (LMO) Formal request  K15,000/Sample 10 days
Detection of Banana Bunchy Top Virus Formal request K10,000/Sample  10 days
Supply of Microbial Inoculant or Strains  Formal request K700/Packet or K2,000,000/Strain 5 days 
Laboratory Analysis of Microbial Inoculant or Strains Formal request  K10,000/Sample K10,000/Lot

15 days

OPERATING HOURS

Open from Monday to Friday at 07:30 -12:00 hrs. and 13:00 - 16:30 hrs. except for Public Holidays

FEEDBACK

To ensure that our customer’s needs are met, we encourage them to provide us with complaints, complements, suggestions, and any feedback pertaining to our services. We will treat all the feedback carefully, deal with it promptly and use it to continuously improve our service standards. 

THE FEEDBACK CAN BE SENT TO:                                                

The Director of Agricultural Research Services                                 Office of the Ombudsman 

P.O. Box 30779, Lilongwe 3                                                                    P/Bag 348, Lilongwe                   

Tel.: +265 1 707 398/ Fax: +265 1 707 398                  and/or                Tel.: +265 1 774 899/Fax: +265 1 771 436                   

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Connect with Us

  • Ministry of Agriculture Headquarters,
  • P.O. Box 30134, Lilongwe 3
  • Phone: +265 (0) 1 788 738
  • Fax: +265 (0) 1 788 908
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Physical Location: Ministry of Agriculture Headquarters Building, Capital Hill, Lilongwe.